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The opening message

Chat behavior
page by page

On the home page a visitor is choosing where to start. On a service page they ask about one specific thing. On a pricing page they want to understand how the price is worked out. There is one widget, but you set the opening message and the boundaries of the conversation separately for each of those pages.

A member of staff at a counter greeting a visitor who has just walked in
What you set

The same "How can I help?" helps nowhere

The idea in one line

One widget,
different conversations

An ordinary chat behaves the same way everywhere, so on a pricing page it sounds as helpless as it does in a blog. Here the behavior is tied to the address of the page: what a visitor hears first depends on where they are standing.

Greeting icon

An opening message for the page

Calm icon

One opening
per visit

Built around your pages

From a stock phrase
to a conversation on the subject

Start with one page that matters rather than the whole site at once. Once you are happy with how it behaves there, add the next one.

01

A pricing page

Here it makes sense to explain how the price is worked out
and to hand the conversation to a person sooner.

02

An industry page

Here a visitor expects a conversation about their own field,
not a general description of the product.

A sales rep going through a conversation that was handed over
The conversation reaches a person with its context attached
How it behaves

It opens a conversation,
it does not block the page

It opens once per visit, after a delay shared across the site, and stays out of the way if the visitor closed the window. Being closed is remembered.

An opening message for the page
One opening per visit
Pages chosen by address mask
Close it and the widget remembers

Want to see it on your own site?

How it works

Mask, message, check

You describe where the behavior switches on and what the widget says first.
Then you check it on the page itself.

01

You pick the page

The one where a conversation is needed most: pricing, a key service, an industry page.

02

You write the mask

The address of the page, or a pattern with an asterisk if a whole section needs the behavior.

03

You write the opening message

A short question about the subject of the page and two or three answers as buttons.

04

You check it yourself

You open your own page and see whether the start of the conversation sounds right there.

Let the conversation start on point on every page that matters

Start with one page and see how the opening message sounds.

What is set for a page

What is set for a single page

When you are ready

Start with one page
that matters

Create your account, describe the behavior for the page where a conversation is needed most, and check it yourself.

How common this already is

20.0% of EU businesses with 10 or more employees use at least one AI technology
55.0% among businesses with 250 or more employees
17.0% among businesses with 10 to 49 employees
Resources

What you need to set up your first page

In other people's words

On customers, conversation and machines