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When the websites are your clients

An agency does not install one widget, it installs a dozen and then has to keep them all sensible. This section describes how that works, and it is honest about which parts are product and which parts are still a conversation.

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Nothing on these pages is a signed partner offer. Commercial terms are confirmed before launch.

Two people shaking hands at the end of a working meeting
What the product already does

The part that is not a conversation

These are properties of the software today, not proposals.

Every project is separate

Each website has its own material and its own conversations. Nothing from one client leaks into the answers of another.

Installation is one line

A script tag on the pages. No rebuild of the client site, no developer sprint, no CMS plugin to maintain.

The material is the client site

The pages you already wrote for that client are what the assistant answers from. There is no separate knowledge base to author from scratch.

Conversations are readable

What visitors asked and what could not be answered is visible per project, which is the part a client actually wants in a report.

How an engagement runs

From a demonstration to a live widget

The order most agencies end up using, described so it can be quoted to a client.

Show it on their own site

A demonstration on the client website is more convincing than any deck, because the answers come from their own pages.

Prepare the material

The gaps show up immediately: the pages that do not answer the questions visitors actually ask. That work is billable and it improves the site regardless.

Set the boundary

Agree with the client what the assistant must never state, and what goes straight to a person.

Hand over the leads

Decide where a handover lands and who reads it, before the widget goes live rather than after.

Two ways to look at it

Pick the question you have

White label

Whether the assistant can carry the client brand rather than ours, and what that depends on.

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Agency account

Running several client projects from one place: what the product does today and what is agreed case by case.

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Your own website

If the question is about the agency site itself rather than a client site, that is a different page.

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What is settled and what is not

Not settled, agreed before launch

Commission, margin or any revenue share

Exclusivity in a market, a country or a vertical

Response times or any service level commitment

Reseller rights and who holds the contract with the client

White label terms beyond what the product already allows

Settled, because it is the product

Separate projects, separate material, separate conversations

Public prices, the same ones on this site for everybody

The same boundaries on a client site as on any other

Installation by one script tag

Questions from agencies

Is there a partner programme?

Not as a published, signed programme. Working with several client websites is available by arrangement, and the terms are confirmed before launch rather than advertised here.

What commission do partners get?

No commission figure is published, because none has been agreed as a standing offer. Anyone telling you a number from this site is reading something that is not here.

Do agencies get different prices?

The prices on this site are the public ones and apply to everybody. Volume beyond the published calculator is a separate conversation.

Who owns the client relationship?

That is one of the things agreed before launch. It depends on who holds the account and who the client wants to be billed by.

Can I show it to a client before buying?

Yes. The assistant answers from a website that already exists, so a demonstration on the client site needs no purchase and no data from them.

How do I start the conversation?

Create an account and try it on one site first, then write to us with how many websites and what volume you expect.

Talking about terms

For anything that is not settled above, write to the address on our legal pages and say how many websites and what volume you expect. It is the same address the privacy policy and the terms of service use.

Email: info@finmv.com

Try it on one client site before you propose it on ten

The account is created in a couple of minutes and the widget answers from a site that already exists.

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