It is a first-contact AI chat for websites. It opens the conversation itself on the page the visitor is on, answers from the material you approved, helps describe the task and hands the conversation to a sales rep along with its context. The behavior is set separately for each page that matters.
A live chat needs an operator on the line, and it waits for the visitor to write first. Here the conversation starts by itself, and you write the opening message in advance for a particular page. So a conversation happens even when the visitor had no intention of writing first.
A scripted bot leads you through a tree of buttons and breaks as soon as a question steps off the branch. Here no tree is built: the question is worked through in free form and the answer comes from your material. What you maintain is the material, not a flowchart.
The widget opens the conversation with a question about the subject of the page, answers from your material, asks the follow-up questions you set, and gathers what was said into a short card for a sales rep. Anything that could not be established is marked as unknown.
No. The widget is added with one line of code on your pages, and the ready code appears in your client account. You do not have to rebuild the site or its markup.
From the material you marked: pages of your site, answers to common questions, terms, a price list and uploaded documents. It does not answer from the model's general knowledge.
Yes, and that is the normal order of work. You ask your own awkward questions, look at the answers, fix the material and the boundaries, and only then switch the widget on for visitors.
Yes. Add a page or refine your terms, and the next answer is built from the updated version. What you update is the material itself, not a separate script.
No. It is more sensible to start with one page where a conversation is needed most, usually pricing or a key service. Once you are happy with how it behaves there, add the next one.
The widget's job is to say so plainly and pass the question to a person, not to cover the gap with plausible text. As a by-product you see what your knowledge base is missing.
You list the subjects the widget does not discuss on its own: contracts, guarantees, lead times, custom quotes. A question like that goes to a sales rep. That said, a mistake in your material will end up in an answer, so checking the material is on you.
Answering within your material and passing anything doubtful to a person is the basis of how it works, not a separate option. In healthcare, legal and financial services the list of subjects that go to a person is usually longer, and you are the one who sets it.
Yes, the conversation is carried in several languages.
It does not guarantee sales or inquiries. It does not replace your sales rep. It does not work as after-sales support and does not calculate custom quotes. A detailed look at the boundaries is on a separate page about limitations.
The price depends on the number of sites and the number of conversations a month. You can work it out without registering, in the calculator on the pricing page. 1 site and 10 conversations a month are free with no time limit.
First you look at the price in the public calculator, and no registration is needed for that. Then you register and create a project, set the widget up and take its code. Payment is a separate step, and it is only needed if the volume you picked goes beyond the free combination.
No. How many people on your team look at conversations and work with inquiries makes no difference to the price.
One conversation with a visitor on your site, however many messages it contains. Simply opening the widget does not count as a conversation. The number of conversations a month is one of the two parameters of the calculation.
SIA FinMV, a company registered in Latvia. The details are in the Privacy Policy.
A session identifier, to keep the context of the conversation. If a visitor gave their contact details themselves, those are processed so that the team can reply. See the Privacy Policy and the Cookie Policy.
You do. Conversations and cards are stored in your client account and are available to your team.
Yes. There is a separate partner range: client sites are run from a single account, and white label options let you remove our logo and present the widget under your own brand.
Open your client account and look at the white label and partner options. There is a separate page for agencies in the company section.
To get the real value out of AI, the work has to be designed for it from the start rather than bolted on afterwards.
A person together with a machine is more effective than a machine, and a machine is more effective than a person working without one.
Good marketing makes the company look smart. Great marketing makes the customer feel smart.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.