Updated: 2026
These Terms govern the use of the seller-chat.com marketing website and the SellerChat service (the "Service"), both operated by SIA FinMV (the "Company", "we"). By starting to use the website or the Service, you agree to these Terms. If you do not agree, do not use the website or the Service. Registration, payment and account management take place in the client account at client.seller-chat.com, which may have its own additional terms.
The website and the Service are operated by SIA FinMV, registered in Latvia. For questions about these Terms, write to info@finmv.com.
These Terms apply together with the Privacy Policy and the Cookie Policy published on this website.
The Service is intended for individuals and sole traders, including self-employed people. We do not provide services to companies under these Terms. If you represent an organization, the Service may only be used under a separate written agreement with the Company.
By using the Service, you confirm that you are at least 18 years old and have the legal capacity to accept these Terms. You are responsible for ensuring that your use of the Service complies with the law that applies to you.
SellerChat is a technical service that places an AI sales assistant on your website: a chat widget that answers visitors and helps carry a sales conversation. The Service is supporting in nature and does not replace your own judgment, your decisions or your obligations to your customers.
We may develop, change, extend or discontinue individual features of the Service, while aiming to preserve its core value for users.
Access to the product requires registration in the client account at client.seller-chat.com. You are responsible for the accuracy of the details you provide at registration and for keeping your account credentials safe.
You are responsible for actions taken through your account. If you notice unauthorized access, tell us at info@finmv.com. We may suspend or close an account if these Terms or the law are breached.
You agree not to use the website or the Service for unlawful purposes and not to infringe the rights of others.
In particular, you may not: upload or distribute content that is unlawful, misleading or infringing; attempt to gain unauthorized access to the Service or its infrastructure; interfere with the operation of the Service; reverse engineer the source code beyond what the law permits; use the Service to send spam or malware or to harvest data in bulk; or enter the personal data of third parties without a lawful basis.
If you upload material to the Service for the AI sales assistant knowledge base, you remain the rights holder of that material and you are responsible for its lawfulness. You confirm that you hold the rights to the material you upload.
You grant the Company a limited license to process this material to the extent needed to run the Service, for example so that the widget can answer from your content. We do not use your material for purposes unrelated to providing the Service to you, unless a separate agreement says otherwise.
The website, the Service, the software, the design, the texts, the graphics and the SellerChat brand belong to the Company or are used by it on a lawful basis, and are protected by law. These Terms transfer no rights in them to you beyond those expressly stated.
For as long as your access lasts, we grant you a non-exclusive, non-transferable and revocable license to use the Service for its intended purpose. Any other use requires our prior written consent.
The AI sales assistant generates answers automatically and can be wrong, or give inaccurate or incomplete answers. You are responsible for checking information before relying on it, and for the final communication with your customers.
We do not guarantee growth in sales, revenue, conversion or any other commercial metric. Any examples and wording on the website are illustrative and are not a promise of a specific result.
Prices are published on the "Pricing" page of this website and can be calculated without registration. Payment terms, the composition of the plans and the limits are set in the client account at client.seller-chat.com. The information on this website is for reference and is not a public offer.
The website and the Service are provided "as is" and "as available". We aim for stable operation, but we do not guarantee that it will be uninterrupted, error free, or suitable for your particular purposes.
To the extent permitted by law, the Company is not liable for lost profit, indirect or incidental damages, or for decisions you take on the basis of how the Service works. The Company is also not liable for failures caused by circumstances beyond its reasonable control.
Nothing in these Terms limits liability to the extent that it cannot be limited under applicable law.
We may update these Terms. The current version is published on this page with the date it was updated. By continuing to use the website or the Service after a change, you accept the updated Terms.
We may suspend or end access to the Service in case of a breach of these Terms or of the law, or where there is a security threat.
These Terms are governed by the law of Latvia. The parties will try to settle any dispute through negotiation. If no agreement is reached, the dispute will be heard by the competent court at the seat of the Company, unless mandatory rules of applicable law provide otherwise, including a consumer right to bring proceedings in the country of residence within the European Union.
Operator and owner of the Service: SIA FinMV, Latvia.
Email: info@finmv.com.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.