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Terms of Service

Last updated: 2026

These Terms of Service are the single agreement that governs your use of SellerChat, the AI seller you can add to your own website, and of this website (seller-chat.com). SellerChat is operated by SIA FinMV. By using the website or the service you agree to these terms.

Acceptance of these terms

By accessing this website, creating an account, or using SellerChat, you agree to these Terms of Service. If you do not agree with them, please do not use the website or the service.

About SellerChat

SellerChat is operated by SIA FinMV, registration number 40203378371, VAT number LV40203378371, a company registered in Latvia, European Union.

SellerChat is an AI seller you add to your own website as a chat widget. It talks to your visitors, answers questions based on your website and the materials you provide, and helps turn conversations into leads. These terms cover both this marketing website and the SellerChat service and account.

Your account

To use the service you create an account in the client area at client.seller-chat.com. You are responsible for the information you provide, for keeping your login details secure, and for activity under your account.

You must have the right to install the widget on any website where you place it, and you are responsible for that website and its content.

Using the service

You may use SellerChat to talk to visitors and collect leads on websites you control. You provide the content and knowledge base the AI uses to answer. The AI answers within the scope of your website and materials and is designed to hand a conversation to a human when it is unsure.

You agree not to use the service for unlawful content, to mislead your visitors, to send spam, or to attempt to disrupt or gain unauthorized access to the service. You are responsible for the messages and offers your widget presents to your visitors.

Plans, trial and pricing

SellerChat offers a free tier and paid plans with different product limits. Exact prices depend on your country and industry and are shown in your account before you pay. Nothing on this website is a binding offer on price or scope.

A free trial may be available so you can test the full workflow before you subscribe. The features and limits of each plan are described in your account.

How billing works

The widget can run on your website and collect requests even when you do not have an active paid subscription. A subscription gives you access to the leads that have been collected and to the features of your plan. It is access to your leads, not the right to collect them.

A paid period starts from the moment of payment, not retroactively. Plan limits apply to the paid period. The handling of leads collected while you have no active subscription is managed in your account.

Your data and your visitors

You keep ownership of the content you provide, and you control and can use the leads collected through your widget. You are responsible for having a lawful basis to process your visitors data and for giving your visitors your own privacy information where required.

How we handle data on this website and in the service is described in our Privacy Policy and Cookie Policy.

Intellectual property

The SellerChat name, this website, and the SellerChat software are owned by SIA FinMV or its licensors and are protected by applicable law. You receive a limited, non-exclusive right to use the service while your account is active. You may not copy, resell, or reverse engineer the service except where the law allows.

Service availability and changes

We work to keep the service available and the information on this website accurate, but the website and the service are provided on an "as is" and "as available" basis. We may add, change, or remove features, and we do not warrant that the service will be uninterrupted or error-free.

No warranties

SellerChat uses AI, and AI answers can contain mistakes. You are responsible for the content you provide and for reviewing how the widget represents your business. The service does not provide legal, financial, or other professional advice.

Limitation of liability

To the extent permitted by law, SIA FinMV is not liable for any indirect or consequential loss arising from your use of, or inability to use, the website or the service. Nothing in these terms limits any liability that cannot be limited under applicable law.

Suspension and termination

You can stop using the service and close your account at any time. We may suspend or end access if these terms are breached or if the service is used unlawfully. Sections that by their nature should survive, such as intellectual property and limitation of liability, remain in effect after your account ends.

Changes to these terms

We may update these Terms of Service from time to time. The current version is always published on this page with its update date. Continued use of the website or the service after a change means you accept the updated terms.

Governing law

These Terms of Service are governed by the laws of Latvia, European Union, without regard to conflict of law rules.

Contact

Questions about these terms: SIA FinMV, registration number 40203378371. Email: info@finmv.com.

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