It will not, unless you allowed it to. You set the list of subjects the widget does not discuss on its own, and in dentistry that list is longer than in other fields: the diagnosis, the treatment plan, indications, contraindications, judging someone else's work. A question like that goes to the front desk with a note about what exactly was asked.
It takes the price only from your material. If your pages say "from", it says the same and adds that the exact amount is worked out after an exam. If there is no price list in the knowledge base at all, the conversation says it does not know and passes the question to a person.
The conversation does not pretend to be a person. It opens with a question about the subject of the page and hands the conversation to the front desk as soon as the subject goes beyond its limits. What usually offends is not the robot but the absence of an answer: a question at 10:40 pm gets no reaction until morning.
The conversation does not ask for medical information and does not keep a patient record. It records what the person chose to share: which service they are interested in, whether it is a first visit or a follow-up, when it suits them to come in. Everything else is discussed at the appointment.
A conversation on a service page at 10:40 pm. You can see both what the widget takes on and where it stops.
Assistant on your website
Service page, implants
The same question on the same page, two different outcomes.
The wording is honest but useless: there is nobody to call right now, and the person is choosing today. They open the next tab with another practice.
In the morning the front desk never learns that someone came by and what they were interested in. There is no inquiry, no trace, and the advertising for that visit has already been paid for.
The practical part is closed right away: what is included, how it goes, what to bring. The clinical part waits for the dentist, and that does not read as a brush-off.
In the morning the front desk can see who came by, what they asked and when it suits them. All that is left is confirming a time rather than starting the conversation from scratch.
Everyone assumed that people who have vibe were given the ability to code. What actually happened is that people who can code were given vibe
Focus on making your customer as successful as possible, and your own success will follow.
Personal communication between people, or between a person and a bot, is becoming the future of communications.
Upload your service descriptions and try to push the conversation past its limits. Checking it is your job.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.