Instead of a static search box, the conversation helps the shopper make sense of the choice, answers from your material about products and terms, and passes the question to a sales rep when the material has no answer.
Asks how they will use it, what size and which option, so the right product can be picked out.
Explains products, shipping and returns from your own pages. Where the material has no data, it is built to say so plainly.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team along with whatever is still unknown.
Assistant on your website
Service page
Shoppers open several tabs and buy where they were answered first. SellerChat answers from your catalog, points to the right product and passes the conversation to a sales rep straight away with the context. Where the material has no data, it is built to say so plainly and hand the question to a person.
No separate implementation project is needed. You gather the material about your products and terms, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your products, your shipping and returns and your FAQ, the answers your store gives every day.
One line of code in the store. You do not have to rebuild the site.
Shoppers get an answer without waiting for a sales rep, and the chat records the use, the size and the option and points to the right product.
What the person was looking for, which option they were considering and how best to reach them, if they said. Separately, what could not be established.
The question about fit and terms comes before the cart. The conversation answers it from your material, and stays quiet about payment.
Create an account, point SellerChat at your catalog, and the conversation will start where the visitor is now, while a sales rep gets it with the context.
How the chat qualifies shoppers, what it records and when it brings in a person.
It answers only from your catalog and your FAQ. Where the material has no data, it is built to say so plainly.
What the person was looking for, which size and option they were considering, what has already been explained and what is still unknown, plus a convenient way to reach them if they gave one.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
Good marketing makes the company look smart. Great marketing makes the customer feel smart.
A person together with a machine is more effective than a machine, and a machine is more effective than a person working without one.
The better you understand your customers, the smarter your decisions and the more successful your business.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.