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AI chat for retail chains

A store assistant
that answers from your material

A shopper checks a product and the nearest store late at night across your locations. SellerChat answers their questions, works out
what they need and records a hold or a store inquiry.

Someone outside a storefront holding a phone with the store list open on the chain mobile site
The first conversation on your site

Take an inquiry through to a clear next step

Instead of a static store map, SellerChat holds a real conversation, gathers the details you need about the product and the store, and hands the conversation over, answering only from your own content.

Clarifies the inquiry

Asks about the product, the store that suits and whether they want stock checked, so that the request is ready to act on.

Answers from your content

Explains your products, your stores and your hours from your own pages. Where the material has no data, it is built to say so plainly.

Records the holds

Gathers the details and the contact information and hands the conversation to the right store team.

Assistant on your website Service page
Widget: Looking at this service? Tell me what you need to solve and I will walk you through where most people start.
08.09.2026 09:37:42
Visitor: How much does it cost?
08.09.2026 09:38:09
Widget: The price depends on the scope, so a sales rep will give you the exact figure. Tell me about the project and I will pass it along with your question.
08.09.2026 09:38:18
Why retail chains use SellerChat

Answer first,
get the visit

Shoppers check several chains and go to the one that confirmed stock first. SellerChat answers from your website, works out the product and the store and passes the hold straight on. Where the material has no data, it is built to say so plainly and pass the question to a person.

How it works

From an inquiry
to a hold

No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.

Give it your catalog

It studies your products, your store list and hours and your FAQ, the answers your stores give every day.

Paste the snippet

One line of code on your pages. You do not have to rebuild the site.

It clarifies the task

Shoppers get an answer without waiting for a team member, and the chat records the product, the store that suits and the stock check.

You get holds

Ready holds and store inquiries with contact details reach the right team.

Why SellerChat

Practical value
for retail chains

A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a team member.

Answers from the material you approved
Records the product, the store that suits and the stock check up front
Hands a ready hold to the right store team

Put an AI chat on your retail chain website

Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while a team member gets it with the context.

FAQ

Common questions

How the conversation clarifies an inquiry, what lands in the team member's record and when a person steps in.

  • Where do the answers come from?

    It answers only from your catalog, your store list and your FAQ. Where the material has no data, it is built to say so plainly.

  • What does it record?

    The product, the store that suits, the stock check and contact details, everything your team needs to confirm the hold.

  • What is needed to launch?

    A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.

In other people's words

On customers, conversation and machines