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AI chat for field service companies

A dispatch assistant
that answers from your material

Customers need help fast and message several contractors while your crews are out on jobs. SellerChat answers their questions, works out
the job and records a service call request.

A technician at an open van holding a phone with a conversation open on a field service mobile site
The first conversation on your site

Take an inquiry through to a clear next step

Instead of a static form, SellerChat holds a real conversation, gathers the details needed to dispatch a technician, and hands the conversation over, answering only from your own content.

Works out the job

Asks about the problem, the equipment, the address and how urgent it is, so that the request is ready to dispatch.

Answers from your content

Explains your services and your service area from your own pages. Where the material has no data, it is built to say so plainly.

Records the service call

Gathers the details and the contact information and hands the service call conversation to your team.

Assistant on your website Service page
Widget: Looking at this service? Tell me what you need to solve and I will walk you through where most people start.
08.09.2026 09:37:42
Visitor: How much does it cost?
08.09.2026 09:38:09
Widget: The price depends on the scope, so a sales rep will give you the exact figure. Tell me about the project and I will pass it along with your question.
08.09.2026 09:38:18
Why field service companies use SellerChat

Answer first,
win the job

Customers message several contractors and book with the one that answered first. SellerChat answers from your website, works out the job and passes the service call request straight on. The widget promises no service area and no timing that cannot be confirmed.

How it works

From an inquiry
to a service call request

No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.

Give it your services

It studies your services, your service area and your FAQ, the answers your dispatch desk gives every day.

Paste the snippet

One line of code on your pages. You do not have to rebuild the site.

It clarifies the task

Customers get an answer without waiting for a team member, and the chat records the problem, the equipment and the address.

You get service call requests

The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.

Why SellerChat

Practical value
for field service companies

A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a team member.

Answers from the material you approved
Records the problem, the equipment and the address up front
Hands your team the service call conversation

Put an AI chat on your field service website

Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while your team gets it with the context.

FAQ

Common questions

How the chat clarifies requests, what it records and when it brings in a person.

  • Where do the answers come from?

    It answers only from your service pages and your FAQ. Where the material has no data, it is built to say so plainly.

  • What does it record?

    The problem, the equipment, the address, how urgent it is and contact details, everything your team needs to send a technician out.

  • What is needed to launch?

    A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.

In other people's words

On customers, conversation and machines