Instead of a static form, SellerChat holds a real conversation, gathers the trip details needed for a quote, and hands the conversation over, answering only from your own content.
Asks about the destination, the dates, the number of travelers, the type of trip and the budget range, so that the inquiry is ready to be quoted.
Explains your destinations and packages from your own pages. Where the material has no data, it is built to say so plainly.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team.
Assistant on your website
Service page
Travelers contact several operators and book with the one that answered first. SellerChat answers from your website, works out the trip and passes the inquiry straight on. Where the material has no data, it is built to say so plainly and pass the question to a person.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your destinations, your packages and your FAQ, the answers your advisors give every day.
One line of code on your pages. You do not have to rebuild the site.
Travelers get an answer without waiting for an advisor, and the chat records the destination, the dates and the number of travelers.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
The question about dates, the itinerary and the terms comes before the inquiry. The conversation answers it from your material, and an advisor confirms the booking.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while an advisor gets it with the context.
How the chat works out trips, what it records and when it brings in a person.
It answers only from your destination and package pages and your FAQ. Where the material has no data, it is built to say so plainly.
The destination, the dates, the number of travelers, the type of trip, the budget range and contact details, everything your team needs to prepare a quote.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
In this field a wrong answer costs more than no answer at all. The list of subjects you mark as going to a person usually looks like this.
Open spots, dates and prices are confirmed by an advisor: they change faster than the knowledge base does.
The widget draws no conclusions about whether a visa will be granted or which documents will be enough.
No safety assessments and no travel recommendations. That is a subject for a person and for official sources.
Cancellation and refund terms are discussed by a team member against the contract.
A person together with a machine is more effective than a machine, and a machine is more effective than a person working without one.
Nobody knows about you as it is, and on top of that you are being modest
Focus on making your customer as successful as possible, and your own success will follow.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.