Instead of a static form, SellerChat holds a real conversation, gathers the details needed to scope the service, and hands the conversation over, answering only from your own content.
Asks about the channels, the volume and the languages, so that the inquiry is ready to be scoped.
Explains your services, your channels and your coverage from your own pages and filters out the routine questions. Where the material has no data, it is built to say so plainly.
Gathers the details and the contact information and hands the engagement conversation to your team.
Assistant on your website
Service page
Buyers of outsourced support shortlist several vendors and talk to the one that answered first. SellerChat answers from your website, works out the service and passes the inquiry straight on. The widget promises no channel and no coverage that cannot be confirmed.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your services, your channels and your FAQ, the answers your team gives clients every day.
One line of code on your pages. You do not have to rebuild the site.
Prospects get an answer without waiting for a sales rep, and the chat records the channels, the volume and the languages.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
The routine questions are closed by a conversation working from your material, and whatever needs a person reaches an agent with the context.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while a sales rep gets it with the context.
How the conversation clarifies an inquiry, what lands in the sales rep's record and when a person steps in.
It answers only from your services and your FAQ. Where the material has no data, it is built to say so plainly.
The channels, the volume, the languages and contact details, everything your team needs to scope an engagement inquiry.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
The better you understand your customers, the smarter your decisions and the more successful your business.
Good marketing makes the company look smart. Great marketing makes the customer feel smart.
Focus on making your customer as successful as possible, and your own success will follow.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.