Instead of a static form, SellerChat holds a real conversation, gathers the freight details needed for a quote, and hands the conversation over, answering only from your own content.
Asks about the type of freight, the origin and destination, the volume and the timing, so that the inquiry is ready to be quoted.
Explains your services, your lanes and your coverage from your own pages. Where the material has no data, it is built to say so plainly.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team.
Assistant on your website
Service page
Shippers take several quotes and go with the one that engaged them first. SellerChat answers from your website, records the freight and passes the quote request straight on. The widget promises no lane and no delivery time that cannot be confirmed.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your lanes, your services and your FAQ, the answers your dispatch desk gives every day.
One line of code on your pages. You do not have to rebuild the site.
Shippers get an answer without waiting for a team member, and the chat records the type of freight, the route and the volume.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a team member.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while your team gets it with the context.
How the chat works out freight, what it records and when it brings in a person.
It answers only from your service pages and your FAQ. Where the material has no data, it is built to say so plainly.
The type of freight, the origin and destination, the volume or weight, the timing and contact details, everything your team needs to quote the shipment.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
The future of talking to customers is engaging through every channel there is: phone, email, chat, the web and social networks.
A person together with a machine is more effective than a machine, and a machine is more effective than a person working without one.
The better you understand your customers, the smarter your decisions and the more successful your business.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.