Instead of a static form, SellerChat holds a real conversation, takes the routine support off your team, gathers the details you need and hands the conversation over, answering only from your own content.
Asks whether it is internet, mobile or business service, the address for a coverage check and their current usage, so that the request is ready.
Explains how your plans are built and where you have coverage from your own pages. Where the material has no data, it is built to say so plainly.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team.
Assistant on your website
Service page
Customers compare providers fast, and a slow answer sends them to the next tab. SellerChat answers from your website, checks coverage, takes the routine support off your team and passes the plan or installation request straight on. Where the material has no data, it is built to say so plainly and pass the question to a person.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your plans, your coverage and your FAQ, the answers your support team gives every day.
One line of code on your pages. You do not have to rebuild the site.
Customers get an answer without waiting for a team member, and the chat records the service, the address and their current usage.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a team member.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while a team member gets it with the context.
How the conversation clarifies an inquiry, what lands in the team member's record and when a person steps in.
It answers only from your plans and your coverage pages. Where the material has no data, it is built to say so plainly.
The type of service, the address for a coverage check, the current usage and contact details, everything your team needs to set up service.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
The future of talking to customers is engaging through every channel there is: phone, email, chat, the web and social networks.
Nobody knows about you as it is, and on top of that you are being modest
Everyone assumed that people who have vibe were given the ability to code. What actually happened is that people who can code were given vibe
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.