Instead of a queue, SellerChat holds a real conversation, resolves the common questions from your help content and passes everything that needs a person along as a clean ticket, answering only from your own content.
Asks what the problem is, which product or plan it concerns and how urgent it is, so that the conversation is resolved or routed correctly.
Resolves the common questions from your documentation and your FAQ. Where the material has no data, it is built to say so plainly.
Gathers the details and the contact information and hands the ticket with its full context to the right agent.
Assistant on your website
Service page
A stream of inbound, the same questions over and over, and visitors leaving when the queue is slow. SellerChat answers them from your content, records the rest with the full context and hands a clean ticket to the right agent. Where the material has no data, it is built to say so plainly and pass the question to a person.
No integration project and no development sprint. You point it at your help content, paste one snippet, and it starts answering.
It studies your FAQ, your documentation and your policies, the answers your agents give every day.
One line of code on your pages. You do not have to rebuild the site.
Visitors get accurate first answers, and the chat records the problem, the product and how urgent it is.
Real problems reach the right agent with the details already gathered.
Instant accurate first answers mean a shorter queue and agents working on the tasks that actually need them.
Create an account, gather your help material, and the conversation will close the routine first questions
while routing everything else to your team.
How the chat resolves questions, what it records and when it brings in a live agent.
It answers only from your FAQ, your documentation and your policies. Where the material has no data, it is built to say so plainly.
It records the problem, the product, the urgency and contact details, then hands the ticket over with its full context so the agent does not start from scratch.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
To get the real value out of AI, the work has to be designed for it from the start rather than bolted on afterwards.
The future of talking to customers is engaging through every channel there is: phone, email, chat, the web and social networks.
Nobody knows about you as it is, and on top of that you are being modest
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.