Instead of a static form, SellerChat holds a real conversation, gathers the property details needed for an assessment, and hands the conversation over, answering only from your own content.
Asks about the type of property, the current system and the need, such as solar, switching supplier or efficiency, so that the inquiry is ready to be assessed.
Explains your services and your process from your own pages. Where the material has no data, it is built to say so plainly.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team.
Buyers of energy work take several quotes and go with the one that engaged them first. SellerChat answers from your website, records the property and passes the consultation or installation request straight on. The widget promises no savings and no timing that cannot be confirmed.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your solar, supply and efficiency services and your FAQ, the answers your advisors give every day.
One line of code on your pages. You do not have to rebuild the site.
Visitors get an answer without waiting for a sales rep, and the chat records the type of property, the current system and the need.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a sales rep.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while a sales rep gets it with the context.
How the conversation clarifies an inquiry, what lands in the sales rep's record and when a person steps in.
It answers only from your services and your FAQ. Where the material has no data, it is built to say so plainly.
The type of property, the current system, the need, such as solar or switching supplier, and contact details, everything your team needs for a consultation.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
In this field a wrong answer costs more than no answer at all. The list of subjects you mark as going to a person usually looks like this.
The capacity, the layout and the cost of a system depend on the property, and an engineer works them out.
The widget does not calculate the benefit and does not promise how long it will take to pay back.
No promises about output and no assurances that the equipment will never fail.
Questions about permitting paperwork go to a person.
The future of talking to customers is engaging through every channel there is: phone, email, chat, the web and social networks.
To get the real value out of AI, the work has to be designed for it from the start rather than bolted on afterwards.
Focus on making your customer as successful as possible, and your own success will follow.