Instead of a static form, SellerChat holds a real conversation, gathers the technical details needed for scoping, and hands the conversation over, answering only from your own content.
Asks about the system, the stack, the problem and how urgent it is, so that the inquiry is ready to be scoped.
Explains your services, your stack and your process from the pages and documents you approved. Where there is no data, it shows the gap.
Gathers what was said and the preferred way to get in touch and hands the conversation to your team.
Assistant on your website
Service page
The client writes to several vendors and often does not know how to put the task into words. The conversation answers from your material, clarifies the technical details and hands the request to an engineer. The widget promises no stack and no timeline that cannot be confirmed.
No separate implementation project is needed. You gather the material, paste one line of code onto your pages, and the conversation starts answering from that material.
It studies your services, your stack and your FAQ, the answers your engineers give every day.
One line of code on your pages. You do not have to rebuild the site.
Clients get an answer without waiting for a sales rep, and the chat records the system, the stack, the problem and how urgent it is.
The conversation reaches your team with its context: what the person asked, what has already been explained and what is still unknown.
A visitor's question comes up before they are ready to leave contact details. The conversation answers it from your material, and everything else goes to a sales rep.
Create an account, point SellerChat at your own content, and the conversation will start where the visitor is now, while a sales rep gets it with the context.
How the chat clarifies requests, what it records and when it brings in a person.
From the material you approved: your website pages, your documentation, your answers to common questions. The widget does not confirm service terms or support for a particular stack on its own, questions like that go to an engineer.
The system, the stack, the problem, the urgency and contact details, everything your team needs to scope the work and set up a call.
A website address, a confirmed email, material for the knowledge base and one line of code on your pages. The ready code appears in your client account together with the estimate.
Pick the situation closest to yours: the conversation is set up for it, not for the industry in general.
"The site is slow", "we need an integration". What actually needs doing only becomes clear after a few questions.
The main question is not the price but whether this type of work suits you at all.
They need a specific piece of the work or a second opinion, not the whole thing end to end.
They know the task and want to understand the order of the work and what you need from them to scope it.
An inquiry along the lines of "we need an integration" tells your team nothing. The conversation takes the request to a state you can actually scope.
Assistant on your website
Service, integrations and custom work
The list of subjects you mark as going to a person. On an IT services page it usually looks like this.
No figures and no estimates in days. Until the scope is clear, any number misleads.
The widget does not claim an integration is possible before an engineer has looked at it.
No promises about load and speed and no assurances about reliability.
Passwords, keys and access are not discussed over messages, the conversation goes to a person.
The better you understand your customers, the smarter your decisions and the more successful your business.
A person together with a machine is more effective than a machine, and a machine is more effective than a person working without one.
Focus on making your customer as successful as possible, and your own success will follow.
Set up the first conversation on the pages that matter: what to explain, which questions to ask, when to stay quiet and what to pass to your team.